Reporting to the Chief Design Officer, the Systems Design Engineer will be the technical expert responsible for pre-sales, design/build, sales support, and quality assurance. 

The ideal candidate will be at the forefront of shaping cutting-edge solutions that seamlessly integrate technology systems to meet and exceed our clients' needs. This multifaceted role encompasses critical aspects of the project lifecycle, including pre-sales, design and build, proposals, post sales, best practices development, sales support, and quality assurance. They will collaborate closely with cross-functional teams, bringing technical expertise to projects from conceptualization through implementation. This role offers a unique opportunity to showcase creativity, problem-solving skills, and commitment to excellence in creating state-of-the-art integrated technology solutions.

The ideal candidate must be passionate to create innovative solutions, thrive in a dynamic environment, and possess the technical expertise to excel in this role. The ideal candidate will possess a strong technical background, a valid drivers’ licence, a keen eye for detail, and the ability to deliver innovative solutions that meet and exceed client expectations.

• We are a family-based environment, with an experienced team of technology integration professionals.
• We offer an opportunity for career growth and professional development.
• Located in the beautiful Niagara Region, Ontario.

• $70,000 to $105,000 per year, commensurate with experience. 
• Opportunity for business-performance-based rewards.
• Competitive health benefits. 
• Opportunity for career growth and professional development
• Discounts on personal electronics purchases.

Pre-Sales

• Collaborate with the sales team to understand client needs and requirements.
• Provide technical expertise during the pre-sales process, offering insights and recommendations to help shape customer proposals.
• Create and deliver compelling presentations and demonstrations to showcase the value of integrated technology solutions.

Design and Build

• Develop comprehensive and innovative designs for integrated technology systems, considering both functionality and scalability.
• Collaborate with cross-functional teams, including engineers, sales, and project managers, to ensure seamless integration of technology systems.
• Ensure designs are practical, scalable, and cost-effective, utilizing the latest technologies and industry trends.
• Stay current of industry trends and emerging technologies to incorporate cutting-edge solutions into design concepts.

Proposals

• Develop detailed proposals that clearly outline the scope, timeline, budget, and specifications of technology solutions. 
• Ensure proposals are technically feasible and aligned with client objectives.

Post Sales

• Provide ongoing support and expertise after the sale is completed to ensure systems are implemented effectively. 
• Address any technical challenges that arise, ensuring a seamless transition and optimal system performance.

Best Practices

• Establish and promote best practices for the design and implementation of integrated technology systems.
• Conduct regular reviews and assessments to ensure adherence to industry standards and guidelines.
• Foster a culture of continuous improvement, driving the evolution of best practices within the organization.

Sales Support

• Act as a technical advisor to the sales team, providing support in client meetings and presentations.
• Assist in the development of technical documentation, proposals, and statements of work.
• Collaborate with sales team to address client inquiries and concerns, ensuring a seamless transition from sales to implementation.

Quality Assurance

• Implement rigorous quality assurance processes to validate the functionality, reliability, and performance of integrated technology systems.
• Conduct thorough testing and evaluation of prototypes and final implementations to identify and address potential issues.
• Collaborate with project teams to establish and maintain quality standards throughout the project lifecycle.

Perform other duties as assigned based upon business need.

• 3+ years of professional experience in AV or Technology Integration systems design is required.
• 3+ years of proven experience in the installation and integration of commercial automation systems and/or AV systems is required.
• High school diploma or GED is required.
• Valid driver's license and ability to travel to project sites as needed is required.
• L2 Police background check will be required. 
• Bachelor's degree or college diploma in a relevant field (e.g., Electrical Engineering, Information Technology, Computer Science,) or equivalent experience is preferred.
• Certifications in relevant automation technologies (e.g., CEDIA, Crestron, Control4) is preferred.
• Experience with software (D-Tools, Visio, AutoCAD, Excel, MS Office Suite,) is preferred.
• Strong technical knowledge of automation technologies, including smart home devices, audio/video systems, lighting control, and security systems.
• Strong attention to detail.
• Excellent problem-solving and troubleshooting skills.
• Exceptional communication and presentation skills.
• Ability to collaborate with cross-functional teams.

Qualified candidates, please send your resume to This email address is being protected from spambots. You need JavaScript enabled to view it.. We thank all who apply. However, only those considered for an interview will be contacted.

Design Electronics is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environment. We will accommodate the needs of the applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the Human Resources Department to ensure your accessibility needs are accommodated throughout this process. Information received relating to accommodation measures will be addressed confidentially.